2025 Customer Reviews

As a traveler who often relies on Trustpilot reviews, I can confidently say that this company fully deserves its high rating. I booked my complex Tibet travel permit and itinerary through them. The process for the Tibet Entry Permit was very clear; they guided me through preparing all documents, and the permit was issued quickly. In Lhasa, our guide was waiting at the airport with a sign and presented us with white khata scarves, which was a moving moment. During the tour, he was very attentive to our physical condition (given the risk of altitude sickness) and adjusted the pace accordingly. The arranged hotels had oxygen available, and the vehicles were comfortable. Their professionalism and responsibility made me feel completely at ease throughout the journey. If you see them on Trustpilot, you can book with confidence!

The Chengdu city package we chose perfectly met all our expectations! It included tickets to the Panda Base, transportation, a very humorous guide, and an authentic hotpot dinner. In the morning, the guide took us into the base early, perfectly missing the crowds and securing the best spots to see the panda cubs. We took countless adorable photos and videos. We had ample free time in the afternoon at Kuanzhai Alley, and the guide recommended a very authentic tea house where we experienced Chengdu's slow lifestyle. The hotpot dinner in the evening was the highlight – fresh ingredients, adjustable spice levels, and accompanied by a fantastic Sichuan opera face-changing performance. The arranged hotel was located in the city center with convenient transportation. The entire package was worry-free, cost-effective, and full of fun, especially suitable for family tourists!

Found this company on Trustpilot for Tibet permit assistance – highly reliable! Clear documentation guidance, quick permit issuance, and detailed altitude sickness prevention tips. The guide welcomed us at Lhasa Airport with a khata scarf, which was touching. Throughout the trip, they monitored our health and adjusted the itinerary accordingly. Hotels had oxygen supply, and vehicles were equipped with medical kits. Their professionalism is truly trustworthy!

身為越南胡志明市的華人，我一直聽說 “桂林山水甲天下”，但獨自規劃行程怕語言不通、飲食不合口。在 Trustpilot 上看到這家 Small Group Day-trips 標註 “越南語導遊 + 適配東南亞口味”，果斷預約了遇龍河 + 陽朔專線，結果全程比我想像中更舒心！號 我們的小團共 7 人，導遊阿蓮是桂林本地華人，會流利的越南語和粵語（我父母在越南長大，更習慣粵語溝通，阿蓮切換語言毫無壓力）。行程從遇龍河竹筏開始，阿蓮提前幫我們選了靠窗的竹筏位，還準備了越南常用的防曬袖套 —— 知道越南人怕曬，細節超貼心。漂流時，她用越南語講兩岸喀斯特山峰的傳說，比如 “駱駝峰”“月亮山” 的由來，還指給我們看水里的小魚，讓原本單調的漂流變得有趣。號 飲食完全踩中我們的口味：阿蓮帶我們去陽朔西街旁的 “農家小館”，特意讓廚師把 “啤酒魚” 做成酸甜口（類似越南的 “cha ca” 風味），搭配清炒空心菜，父母連說 “比在越南吃的河鮮還鮮”。下午去興坪古鎮，她推薦了本地的 “桂花糖糕”，甜而不膩，還幫我們砍價買了兩盒，說 “帶回去給越南的親戚嘗鮮剛好”。號 最省心的是交通：阿蓮提前聯繫好往返飯店的商務車，全程不用等車；興坪古鎮人多，她一直走在前面幫我們帶路，避免我們跟丟。回越南後，我在胡志明市華人商會的群組里分享了照片，好多朋友都問我要預訂連結 —— 這個 Small Group Day-trip，既讓我們看到了桂林的美，又不用為語言和飲食操心，絕對是越南華人遊桂林的首選！

As Pakistani Muslims, my husband and I have long wanted to experience the grassland scenery of Xinjiang, China, but were worried about altitude sickness and substandard halal food. When we saw this Tailor Make Itinerary’s “Urdu-speaking guide + strict halal certification” service on Tripadvisor, the 7-day customized itinerary after communication completely dispelled our concerns!​ Guide Khalid is a local Uyghur Muslim in Xinjiang, who speaks fluent Urdu and Arabic. Before each prayer, he would help us find a quiet prayer spot (such as beside the herdsman’s yurt in Nalati Grassland, or the corner of the viewing platform at Sayram Lake), and also took us to the local mosque for worship, allowing us to adhere to our faith during the trip. During itinerary customization, considering my husband has mild asthma, he specially replaced the “Karajun Grassland” with a higher altitude with “Qiongkushitai” with a lower altitude, and the daily driving time did not exceed 4 hours, with more rest stops in between.​ The food was the biggest surprise: every restaurant arranged by Khalid had a halal certificate certified by the Pakistani Embassy in China. For example, the “Grand Bazaar Halal Restaurant” in Urumqi had tender and flavorful mutton in pilaf, and the accompanying “nang pit meat” was as fragrant as Pakistan’s “biryani”; in Yili, he took us to a herdsman’s home to eat “Kazakh hand-held meat,” which was slaughtered and cooked on the spot, and he also helped us confirm that the slaughter method complied with Islamic teachings, so we ate with complete peace of mind.​ The details were full of care: knowing that Pakistanis like to drink black tea, Khalid brought a thermos of brick tea every day; it was cold at night by Sayram Lake, so he prepared thick coats in advance; on the last day of the trip, he helped us purchase “halal raisins” in Xinjiang and packed them well to avoid crushing. After returning to Pakistan, I wrote a PRODUCT REVIEW in the Muslim travel blogger community in Lahore, and many fans booked the same customized itinerary—this Tailor Make Itinerary allows us to feel the beauty of Xinjiang without worrying about faith and health at all!