2025 Customer Reviews

My friends from Singapore and I are all nature lovers; we’ve always wanted to go to Xinjiang to see the grasslands, but worried that the small group service wouldn’t adapt to Singaporean habits. When we saw the positive review of this “Xinjiang Singaporean Exclusive Small Group” on Tripadvisor, saying that the guide understands Singaporean tastes and arranges halal meals, we formed a team to sign up—and it turned out to be our best trip this year!​ Our small group had 6 people, all Singaporeans. Guide Xiao Ma is a local Hui person in Xinjiang; he speaks Chinese + simple English, so there was no communication barrier. The itinerary covers Sayram Lake, Nalati Grassland, and Karajun Grassland. Xiao Ma knew we liked a slow pace, so he only arranged 1-2 attractions per day, leaving enough time for taking photos. When we were at Nalati Grassland, he took us to a herdsman’s home as guests; the halal milk tea was added with condensed milk that Singaporeans like, and the hand-grasped meat was served with onion sauce (not greasy). The herdsmen also taught us to dance Kazakh dances, and the video my friend took became popular on Singaporean social media!​ For food, Xiao Ma arranged halal restaurants throughout the trip, such as “Ailizhati Halal Restaurant” in Yining. The recommended spicy chicken pot (adjusted to mild spiciness) and roasted buns (super fragrant lamb filling) were more authentic than the Xinjiang restaurants in Singapore. The transportation used was a 7-seater business car with large space, and it was also equipped with sunscreen and mosquito repellent commonly used by Singaporeans (there are many mosquitoes on Xinjiang’s grasslands).​ The most touching part was that a friend suddenly caught a cold; Xiao Ma immediately went to the pharmacy to buy “Happiness Cold Tablets” which are common in Singapore, and also boiled ginger water for him. After returning to Singapore, we wrote a PRODUCT REVIEW in the travel group, and many people asked about the booking method—this Small Group not only let us see the beauty of Xinjiang but also made us feel “at home” through details; we will definitely bring our families here again next time!

I chose this company for a Guilin day trip after seeing the excellent reviews on Tripadvisor, and I must admit, all the praise is absolutely true! The service was impeccable from the booking confirmation to the end of the tour. The online客服 responded quickly and answered all my questions about the Li River bamboo raft. The guide was waiting punctually in the hotel lobby on the day, and her English was very fluent. She not only explained the scenery but also shared stories about the local way of life, which was fascinating. Lunch was included and was at a family farm; the food was fresh farm-to-table and incredibly delicious. After returning, I even received an email from the company with a link to the photos taken that day! This level of service beyond expectations was truly touching. I will definitely leave another 5-star review on Tripadvisor.

Our family's small group tour in Zhangjiajie was absolutely perfect! The guide spoke both Chinese and English, so communication was zero problem for us Indonesian Chinese. He took us on the back trails of Yuanjiajie, completely avoiding the crowds, and we took many amazing photos. The sea of clouds at Tianzi Mountain was like a fairy tale; the kids were amazed. Most thoughtfully, the guide knew we are Muslim and specially arranged meals at halal restaurants within the scenic area. Although options were limited, we felt very respected. The seats for the evening "Charming Xiangxi" show were also great. The entire itinerary was well-paced and not tiring at all. Thank you so much!

As a Singaporean Chinese, I’ve long dreamed of Xinjiang’s grassland scenery, but always worried about the tiredness of long-distance travel and food adaptation. When I saw the review of this Small Group Tour on Tripadvisor—“7-person small group + full-process business car + halal food guarantee”—I booked it without hesitation, and this journey became my most unforgettable experience this year! Our small group had 6 people; guide Alim is a local Kazakh in Xinjiang, who speaks fluent Chinese and simple English, so communication was smooth. We started from Urumqi, taking a 7-seater business car throughout the trip—spacious and comfortable, with daily driving time controlled within 3 hours, no tiredness at all. The first stop was Nalati Grassland; Alim took us into a herdsman’s yurt, where we drank freshly boiled salty milk tea and listened to him tell the nomadic stories of the Kazakh people. He also taught us to ride horses, choosing docile ponies for the elderly in the group, and held the reins to protect them throughout—very careful. The food was my favorite part: the “Ailizhati Halal Restaurant” arranged by Alim had pilaf with tender and flavorful mutton, crispy-skinned roasted buns, and even the vegetable salad dressing was confirmed alcohol-free, perfectly matching Singaporean tastes (not too salty or greasy). At Sayram Lake, he prepared a picnic mat and halal snacks in advance; we sat by the lake watching the snow-capped mountain reflections and feeling the breeze—this comfort exceeded expectations. The most thoughtful part was the details: knowing Singaporeans are afraid of sunburn, Alim prepared sun hats for everyone; the homestay at night had an electric kettle (convenient for making coffee brought from Singapore); on the last day of the trip, he also helped us purchase Xinjiang specialties (raisins, almonds) and sent them directly to the airport for checked luggage. After returning to Singapore, I posted grassland photos on Moments, and many friends asked me for the booking link—this Small Group Tour balances “comfort” and “characteristics” perfectly, definitely worth recommending!

The day trip to the Terracotta Warriors from Xi'an was impeccably organized! The driver was waiting punctually at our hotel, and the vehicle was very clean and comfortable. Our guide, Mr. Wang, was a history expert. His explanations were insightful and easy to understand, giving us a deep appreciation for the history of the Qin Dynasty and the details of the warriors. The itinerary was well-paced with plenty of time for photos and questions. The lunch featuring Shaanxi specialty noodles was very authentic. The additional stop at Huaqing Pool in the afternoon was a pleasant surprise, and the guide's stories about Emperor Tang Minghuang and Yang Guifei were captivating. The iced water provided on the return journey was a thoughtful touch. This was an informative and enjoyable trip, absolutely great value for money.